Paige Cooke Defines the Role of a Patient-Centered Specialty Practice

Paige Cooke, assistant director, customer engagement, National Committee for Quality Assurance, says that primary care practices cannot effectively deliver patient-centered care without coordinating a patient's care across different healthcare settings.
Published Online: June 25, 2014
Paige Cooke, assistant director, customer engagement, National Committee for Quality Assurance, says that primary care practices cannot effectively deliver patient-centered care without coordinating a patient’s care across different healthcare settings.

“The intent of the patient-centered specialty practice is to ensure that those high-referred specialty groups and clinicians are making sure that they’re actually appropriately responding to referrals in a timely fashion, ensuring that there’s the appropriate medication management,” says Ms Cooke. “It’s important to understand that care coordination is critical in order to be able to really deliver patient-centered care that addresses the wide variety of care needs of their shared patient population.”



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