The American Journal of Managed Care | October 2017

CLINICAL

Antibiotics are not required to achieve high patient satisfaction. Patient age, chronic conditions, and an established patient–provider relationship influence satisfaction with acute care.

MANAGERIAL

The University of Best Practices’ physician organization learning collaborative in San Diego County was associated with lower hospitalization rates for heart attacks.

POLICY

Financial incentives created under the Affordable Care Act can help promote employer wellness programs and support preventive services utilization.
Understanding the relationships among patient-reported outcomes, satisfaction, and quality is the first step in drawing meaningful conclusions that can then be translated into policy.

TRENDS FROM THE FIELD

The authors used Medicare claims data to examine trends in hospital–physician integration in high-volume specialties, including medical oncology.

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