Brian Powers, BA and Sachin H. Jain MD, MBA
Improving attention paid to patient preferences when matching patients and physicians on the basis of value and quality rather than costs and outcomes can help a patient achieve the overall healthcare experience.
Paige Cooke, assistant director, customer engagement, National Commitee for Quality Assurance
Accountable care organizations have an opportunity to gain knowledge in improving health outcomes, improving patient experience, and reducing costs by working closely with practices that have adopted the patient-centered medical home model.
Robert M. Kaplan, PhD, chief science officer, Agency for Healthcare Research and Quality
Most illnesses today are measured in terms of their effects on daily activities, but who do not always consider the outcomes based on the patient’s perspectives. Many clinical studies instead apply standardized measures that identify quality of life as an important outcome. Advancing research methodologies, including new approaches to clinical research, should inform this discussion by centering medical decision making on the preferences of
the most important stakeholder—the patient.
Krista Drobac, executive director, Alliance for Connected Care, and Clif Gaus, president and CEO, National Association of ACOs
A growing body of evidence is demonstrating how the benefits of Connected Care, electronic communication between patient and caregiver, are improving healthcare access and quality and reducing costs for payers—without passing through Congress.
Kelly Conroy, executive director, Palm Beach Accountable Care Organization, CEO Triple Aim Advisory Group
Palm Beach ACO discusses the grassroots approach they took to becoming one of 29 ACOs to earn shared savings in the first performance year.
Judith Kutzleb, DNP; and Joan Shea, MBA, JD
Pilot program implemented at Hackensack ACO that provides hospitals and ACOs an early warning system to manage their highest risk patients.
Sherry Bumpus*, PhD, FNP-BC; Barbara L. Brush*, PhD, ANP- BC, FAAN; Susan J. Pressler*, PhD, RN, FAAN; Jack Wheeler, PhD; Kim A. Eagle*, MD; and Melvyn Rubenfire*, MD *These authors contributed equally to this work
This study suggests that the Bridging the Discharge Gap Effectively (BRIDGE) program can help decrease the number of hospital readmissions in patients with acute coronary syndrome that cause unnecessary and substantial healthcare systems costs.
Healthcare stakeholders shared their thoughts and experiences regarding the opportunities and challenges of the healthcare industry under the Affordable Care Act.
Accountable and patient-centered care delivery models were at the forefront of discussions among coalition members.