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The American Journal of Accountable Care June 2018
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Amazing Grace: A Free Clinic's Transformation to the Patient-Centered Medical Home Model
Jason Alexander, BS, PCMH CCE; Jordon Schagrin, MHCI, PCMH CCE; Scott Langdon, BA; Meghan Hufstader Gabriel, PhD; Kendall Cortelyou-Ward, PhD; Kourtney Nieves, PhD; Lauren Thawley, MSHSA; and Vincent Pereira, MHA, PCMH CCE
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William R. Doucette, PhD; Yiran Zhang, PhD, BSPharm; Jane F. Pendergast, PhD; and John Witt, BS
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Amazing Grace: A Free Clinic's Transformation to the Patient-Centered Medical Home Model

Jason Alexander, BS, PCMH CCE; Jordon Schagrin, MHCI, PCMH CCE; Scott Langdon, BA; Meghan Hufstader Gabriel, PhD; Kendall Cortelyou-Ward, PhD; Kourtney Nieves, PhD; Lauren Thawley, MSHSA; and Vincent Pereira, MHA, PCMH CCE
Despite many barriers, Grace Medical Home, a free clinic, achieved patient-centered medical home recognition in October 2014 through a focused team-based approach.
ABSTRACT

Grace Medical Home is a faith-based organization with a mission of providing the highest quality of care possible to the medically underserved in the central Florida region. One of Grace’s objectives since it started seeing patients in 2010 was to transition its primary care clinic into a fully functioning patient-centered medical home (PCMH) recognized by the National Committee for Quality Assurance. Many potential barriers limited Grace, especially that it is a free clinic that operates primarily on donations and is staffed mostly by volunteers. Despite these and other limitations, Grace managed to achieve PCMH recognition in October 2014 through a focused team-based approach and hands-on guidance from a Regional Extension Center’s PCMH team. Grace was 1 of 10 free clinics that achieved PCMH recognition at that time. Currently, there is limited published information about free clinics transitioning to the PCMH model.

The American Journal of Accountable Care. 2018;6(2):30-35

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