Login | Register
HCPLIVE
AJMC
AJPB
PHARMACYTIMES
PHARMACY & THERAPEUTICS SOCIETY
Patient Ratings Accurately Gauge Hospital Quality
February 17, 2012, 9:26 AM

Contrary to research that says patients exaggerate their opinions about physicians in online reviews, a new study published in Archives of Internal Medicine found that patients' online hospital ratings accurately determine which facilities have high death rates and infections.

Researchers at Imperial College London studied 10,274 patient ratings on the National Health Service (NHS) Choices website between 2009 and 2010 and concluded that hospitals with better patient ratings tend to have a 5% lower death rate and 11% lower readmission rate than those that scored worse, reported the Telegraph.

Similarly, hospitals with high cleanliness ratings had a 42% lower rate of MRSA infections.

The findings suggest that patient feedback on treatment may be more indicative of care quality than previously thought.

Read the entire article at: http://tinyurl.com/6vohoou

Source: FierceHealthcare
Advertisement
American Journal of Managed Care
American Journal of Pharmacy Benefits
HCPLive
ONCLive
OTCGuide
PainLive
Pharmacy Times
Physician's Money Digest
About Us
Contact Us
Advertise
Terms & Conditions
Privacy Policy
Newsroom
iPad & iPhone
Social Network
Intellisphere, LLC
666 Plainsboro Road
Building 300
Plainsboro, NJ 08536
P: 609-716-7777
F: 609-716-4747

Copyright HCPLive 2006-2011
Intellisphere, LLC. All Rights Reserved.
 

 

eNewsletter Sign Up


Enter your e-mail address below to receive an electronic version of AJMC's table of contents.

*First Name

*Last Name
*Company/organization

*Job title
*E-mail:





Become a Member
Forgot Password?
Please sign in and click the icon to request the PDF be sent to your e-mail address. Thank you.





Become a Member
Forgot Password?
Please sign in and click the icon to request the PDF be sent to your e-mail address. Thank you.





Become a Member
Forgot Password?