Currently Viewing:
Association of Community Cancer Centers Annual Meeting
Currently Reading
The Price of Innovation When Improving Cancer Care Delivery
March 15, 2018
Changing Trends in Oncology Practice: Value-Based Care and an Empowered Patient
March 15, 2018
Why Tom Gallo Wants to Address Burnout During His Year as ACCC President
March 15, 2018
Roger Holzberg Discusses Integrating Technology Into Healthcare
March 16, 2018
Investing in the Vital Role of a Cancer Care Coordinator
March 16, 2018
Barbara Tofani: The United States Underestimated the Need for Care Coordination
March 16, 2018
Technology Integration in Community Oncology Practice: Building the Future
March 16, 2018
Experts Emphasize the Value of Cancer Care Integration at ACCC Meeting
March 21, 2018
Tom Gallo: Burnout Needs to Be Addressed for All Members of the Care Team
April 03, 2018
Tom Gallo Discusses How Burnout Is Increasing and the Role of Technology
April 06, 2018
Dr Kathleen Blake Discusses the Impact Healthcare Industry Changes Have on Burnout
April 23, 2018
Dr Mark Soberman on the Next Generation Multidisciplinary Cancer Care Team
April 27, 2018
Dr Mark Soberman on the Importance of Communication Among Integrated Care Teams
May 01, 2018
Dr Charles Saunders Outlines the Increasing Importance of Technology in Practices
May 03, 2018
Barbara Tofani: The Old Ways of Coordinating Care Are Gone
May 07, 2018
Dr James Hamrick: Community Practices Help Increase Diversity in Clinical Trials
May 08, 2018
Dr Kathleen Blake Highlights Telltale Signs of Burnout
May 10, 2018
Dr Yousuf Zafar Discusses the Burden of Financial Toxicity and Trends Over Time
May 14, 2018
Thomas Asfeldt Highlights 3 Key Challenges to Creating Integrated Cancer Care Teams
May 15, 2018
Pamela Tobias Discusses Pulling Data from EHRs to Improve Processes
May 15, 2018
Dr Mark Soberman Discusses Integrated Care Teams in Oncology
May 16, 2018
Dr Charles Saunders Highlights Data Collection Challenges
May 18, 2018
Dr Kathleen Blake Outlines How Burnout Affects Specialties Differently
May 21, 2018
Barbara Tofani Outlines Best Practices and Mistakes of Care Coordination
May 22, 2018

Thomas Asfeldt Outlines Best Practices for Creating an Integrated Team and Communicating

Success for integrated cancer care teams rely on a few things, such as having a champion, commitment, and strong communication, explained Thomas Asfeldt, MBA, RN, director of Outpatient Cancer Services at Sanford Cancer Center.


Success for integrated cancer care teams rely on a few things, such as having a champion, commitment, and strong communication, explained Thomas Asfeldt, MBA, RN, director of Outpatient Cancer Services at Sanford Cancer Center.

Transcript

What are the best practices that help create integrated care teams in cancer?

The 2 biggest things that I’ve seen, certainly in our program and in talking with others, is: do you have a champion? And are you committed?

When you start an integrated care team—and I’ll just use a tumor site—say you want to start an integrated care team for lung cancer patients, and if you have a physician champion—you really need to have a physician champion for an integrated care team—if you have that champion, it doesn’t have to be the person who has been there the longest or has the longest CV, but it’s a person that really has the passion for that integrated care team. That’s the number 1 thing I think you have to have. That’s a best practice. And that might be someone who has come forward and said, “I want to build this” or “I want to be part of building this; how can we do that?” It might be someone you see that has the personality or the right panache to do that, and you’re showing them the benefits of that for your program, and so together you work to identify that person as the champion.

And then it’s the commitment. It’s the commitment of your entire healthcare team. It’s the commitment of your administration to say, “Yes, this is what we want to be as an integrated healthcare system and delivering care to our patients.” So, it’s having that champion on board and having the commitment of your team, I think, are the 2 most important best practices in building it.

And then it’s jumping in and getting it down. Because it does take some time.

How can integrated care teams prevent a communication breakdown?

Communicate, communicate, communicate. Document, document, document. And whatever the communication looks like, that might mean that you get together and have a morning huddle, if that’s what works best for your system. It might mean that you are providing lunch every day, so everyone gathers informally and talks about what’s going together with your system. The scale of your organization is going to impact how you do that right. If you’re 1 or 2 physicians with 4 or 5 supporting personnel, you can do that differently than if you’re an astronomic organization.

The thing that’s going to be really important for communication is making sure that you’re documenting the recommendations that the integrated team puts together in the EMR [electronic medical record] so that whether you’re the provider that’s taking care of the patient specifically or if the primary care provider who is seeing them on an outpatient basis for their runny nose or their sore back that you also know what the plan of care is for the patient. What was discussed by the care team that’s taking care of their cancer?

So, document, document, document. Communicate, communicate, communicate. And make sure you put it in the record so everyone knows what the plan of care is for the integrated cancer care team.

 
Copyright AJMC 2006-2020 Clinical Care Targeted Communications Group, LLC. All Rights Reserved.
x
Welcome the the new and improved AJMC.com, the premier managed market network. Tell us about yourself so that we can serve you better.
Sign Up