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The American Journal of Managed Care October 2015
Scalable Hospital at Home With Virtual Physician Visits: Pilot Study
Wm. Thomas Summerfelt, PhD; Suela Sulo, PhD; Adriane Robinson, RN; David Chess, MD; and Kate Catanzano, ACNP-BC
Health Coaching by Medical Assistants Improves Patients' Chronic Care Experience
David H. Thom, MD, PhD, MPH; Danielle Hessler, PhD; Rachel Willard-Grace, MPH; Denise DeVore, BA; Camille Prado, BA; Thomas Bodenheimer, MD, MPH; and Ellen H. Chen, MD
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Jennifer Lewey, MD; William H. Shrank, MD, MSHS; Jerry Avorn, MD; Jun Liu, MD, MPH; and Niteesh K. Choudhry, MD, PhD
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Integrated Medicare and Medicaid Managed Care and Rehospitalization of Dual Eligibles
Hye-Young Jung, PhD; Amal N. Trivedi, MD, MPH; David C. Grabowski, PhD; and Vincent Mor, PhD
The Impact of Kaua'i Care Transition Intervention on Hospital Readmission Rates
Fenfang Li, PhD; Jing Guo, PhD; Audrey Suga-Nakagawa, MPH; Ludvina K. Takahashi, BA; and June Renaud, BEd
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Donna M. Wilson, PhD, RN; Corrine D. Truman, PhD, RN; Jessica A. Hewitt, BScKin; and Charl Els, MBChB, FCPsych, MMedPsych, ABAM, MROCC
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Vivian Haime, BS; Clemens Hong, MD, MPH; Laura Mandel, BA; Namita Mohta, MD; Lisa I. Iezzoni, MD, MSc; Timothy G. Ferris, MD, MPH; and Christine Vogeli, PhD
"Meaningful" Clinical Quality Measures for Primary Care Physicians
Cara B. Litvin, MD, MS; Steven M. Ornstein, MD; Andrea M. Wessell, PharmD; and Lynne S. Nemeth, RN, PhD

Integrated Medicare and Medicaid Managed Care and Rehospitalization of Dual Eligibles

Hye-Young Jung, PhD; Amal N. Trivedi, MD, MPH; David C. Grabowski, PhD; and Vincent Mor, PhD
Integrated Medicare and Medicaid managed care may not sufficiently address the problems of inefficiency and fragmentation in care for hospitalized dual eligible enrollees.
Objectives: Healthcare expenditures for dually eligible individuals covered by both Medicare and Medicaid constitute a disproportionate share of spending for the 2 programs. Fragmentation, inefficiency, and low-quality care have been long standing issues for this population. The objective of this study was to conduct an early evaluation of an innovative program that coordinates benefits for elderly dual eligibles. 
Study Design: Longitudinal cohort study.
Methods: Comparable sources of administrative claims from 2007 to 2009 were used to examine differences in 30-day rehospitalization between dual eligibles in Massachusetts participating in Senior Care Options (SCO), an integrated managed care program, and dual eligibles in Medicare fee-for-service. Multivariable logistic regression models with county and time fixed effects were used for estimation.
Results: We found no statistically significant effect of SCO on rehospitalization, an area where coordinated care would be expected to make a substantial difference. 

Conclusions: Our results suggest that coordinating the financingand delivery of services through an integrated managed program may not sufficiently address the problems of inefficiency and fragmentation in care for hospitalized dual eligible enrollees. 
Am J Manag Care. 2015;21(10):711-717
Take-Away Points
CMS is partnering with states to examine the impact of financial and administration alignment of Medicare and Medicaid services by integrating the benefits of both programs under a single entity. Although 26 states are pursuing these programs, and 13 memoranda of understanding have been finalized with CMS, little evidence exists to support their effectiveness. We examined the effect of Senior Care Options (SCO)—an early demonstration for dual eligibles in Massachusetts—on rehospitalization. 
  • SCO did not have a statistically significant effect on rehospitalization, an area where coordinated care would be expected to make a substantial difference. 
  • Coordinating the financing and delivery of services through an integrated managed program may not be sufficient to address the problems of inefficiency and fragmentation in care for hospitalized dual eligibles.
Over 9 million dually eligible beneficiaries (duals) are covered by both Medicare and Medicaid.1 Duals present a special challenge for policy makers in that compared with other Medicare beneficiaries, they have a higher prevalence of chronic disease and mental illness and are generally in poorer health.2 Duals account for a disproportionate share of both Medicare and Medicaid spending: although they represent only 20% of the Medicare population, they account for 31% of Medicare expenditures.1 Similarly, duals make up 15% of the Medicaid population, but account for 39% of Medicaid spending.3  
Despite high costs and a greater need for comprehensive health services, duals are frequently exposed to fragmented and inefficient care of low quality.4-7 Duals are heavily reliant on Medicare physician and hospital services and depend on Medicaid to meet their long-term care needs. However, no clear accountability for needed care, inadequate administrative coordination between Medicare and Medicaid, and a lack of smooth transitions between services are issues that plague this group.4-7 The current financial scheme for duals creates incentives to shift costs between Medicare and Medicaid, often hindering efforts to improve the quality of care and potentially limiting access to providers.4,8,9 
As part of the Affordable Care Act, CMS initiated demonstration projects to improve care and reduce costs for duals. CMS is partnering with states to examine the impact of financial and administration alignment of Medicare and Medicaid services through these projects. In 2011, CMS awarded planning grants to 15 states to develop dual demonstrations; the number of states receiving these awards expanded to 26 in 2012. As of July 2014, CMS had finalized memoranda of understanding (MOUs) for 13 demonstrations in 12 states.10 The proposed programs vary in the structure of financial aliment of services (eg, capitated vs fee-for-service [FFS] models) and the populations covered. For example, New York proposed a capitated model for duals with disabilities who require long-term care, while Massachusetts launched a demonstration for nonelderly duals aged 21 through 65 years. Details of all 13 demonstrations can be found elsewhere.11 Despite the number of states pursuing these programs, little evidence exists to support their effectiveness.
Several programs have tested the feasibility of coordinating Medicare and Medicaid benefits, including the national demonstration of the Program of All-Inclusive Care for the Elderly (PACE),12-14 as well as several state initiatives such as Minnesota Senior Health Options (MSHO) and the Wisconsin Partnership Program (WPP).15-17 These programs vary in the details of their delivery systems and targeted populations, but share a common goal of improving access to providers and enhancing the coordination of medical services. Studies evaluating the effectiveness of these programs have produced inconsistent results. Although participation in PACE has been associated with decreased use of acute care services and lower mortality rates,12-14,18 evaluations of state demonstrations did not find similar improvements in utilization and outcomes.16,17,19
In this study, we evaluated Senior Care Options (SCO)—a CMS dual demonstration in Massachusetts—to examine the benefits of integrated managed care under a single entity. Massachusetts was among the first states to obtain a CMS waiver to combine Medicare and Medicaid benefits for duals. The early experiences of duals in SCO may provide insights for states implementing similar demonstrations. We focused on rehospitalization as our outcome, given the frequency and cost of these events in addition to the risks they pose for patients.20 Readmission has been associated with gaps in care following hospital discharge,20 a common problem for duals.4-7 A report from CMS in 2011 indicated that 1 in 4 hospitalizations of duals—accounting for 20% of inpatient spending for this population—is potentially avoidable.21 Better integration of Medicare and Medicaid benefits for duals may enhance coordination of care, thereby reducing readmissions. Integrating payments under a single insurer receiving capitated payments for duals has the potential to create greater accountability for patients before, during, and after hospital discharge, by incentivizing the responsible organization to limit costs associated with rehospitalization.
Senior Care Options
In 2004, Massachusetts started SCO as a voluntary demonstration for duals. SCO is an integrated Medicare and Medicaid managed care program that offers the full collection of healthcare and social services for low-income elderly duals. SCO is one of the first CMS initiatives of its kind that expands beyond the PACE model. It differs from existing integrated managed care programs in the scope of benefits offered and eligibility requirements. The program promotes care coordination through the use of an interdisciplinary team with geriatric expertise and a focus on extensive primary and preventive care. The state contracts with qualified managed care plans on a capitated basis to provide the complete benefit package. SCO enrollment is available to individuals who are at least 65 years of age, eligible for MassHealth Standard (ie, Medicaid), live in a SCO service area, and do not have end-stage renal disease (ESRD). The program is available to duals who are community dwelling or nursing home residents. SCO enrollees are free to choose from physicians in its network, which covers fairly broad geographic locations relative to its predecessors.

Data and Population
We used Medicare administrative claims and comparable sources of data from a commercial health plan participating in SCO for years 2007 through 2009. The commercial plan is available in 7 counties (Bristol, Essex, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester) and provides coverage for approximately half of the duals participating in SCO. It provided event-level hospital claims as well as SCO enrollment status. Patient characteristics for both FFS and SCO beneficiaries were derived from Medicare enrollment records. Medicare enrollment files also provided information on dual eligibility of Medicare beneficiaries, including SCO enrollees, on a monthly basis.
The study population included duals in Massachusetts who were hospitalized at least once during the study period. SCO beneficiaries represented our case group and comparable duals in Medicare FFS residing in SCO service areas served as the control group. Dual status was required for SCO enrollment,22 but was verified from the Medicare enrollment file for FFS beneficiaries. Duals aged under 65 years and those with ESRD were excluded to maintain consistency with SCO enrollment requirements. Study participants were further limited to those with continuous dual status who maintained the same insurance coverage (SCO or FFS) throughout the study period to account for continuing effects of insurance status.23 Outliers with hospital length of stay above the 99th percentile (≥32 days) were also excluded. The final analytic file included 1090 SCO beneficiaries and 22,106 FFS enrollees associated with 59,143 hospitalizations.
Our primary outcome measure was all-cause 30-day rehospitalization (yes/no). A rehospitalization also served as the baseline for risk of another readmission. SCO participation (yes/no) was the determinant of interest. Explanatory variables included patient demographic characteristics such as age (65-75, 76-85, and ≥86 years), gender, and race; other independent variables included disability status prior to Medicare enrollment, length of stay measured in days,24 and an indicator of whether the index stay itself was a 30-day rehospitalization following a prior admission. We also included indicators for levels of the Charlson comorbidity index,25,26  the 5 most common principal diagnoses, the 5 most common major procedures, county of residence, and the quarter and year of admission. 
Analytic Approach 
Primary analysis. We used multivariate logistic regression models with county and time fixed effects to estimate the association between SCO enrollment and 30-day rehospitalization. County fixed effects controlled for time-invariant, region-specific differences influencing outcomes, while indicators for the year and quarter of admission adjusted for seasonal variation in hospitalization rates and year specific trends. There is the possibility that changes in outcomes might have been due to systematic differences across counties rather than program effects (eg, the availability of healthcare resources). As an example, eastern Massachusetts includes highly urbanized areas in and around Boston that are much different than more rural counties in other parts of the state. The identification strategy relies on within-county variation over time, removing the unobserved and potentially confounded cross-sectional heterogeneity between counties. Thus, our regression predicts the likelihood of rehospitalization among SCO and FFS enrollees who reside within the same county and are hospitalized in the same quarter and year.
Sensitivity analyses. Multiple sensitivity analyses were conducted to validate the findings of our primary analysis. First, a differential mortality risk between SCO enrollees and FFS beneficiaries could bias the estimated changes in rehospitalization associated with SCO participation. Therefore, we repeated our primary analysis with a sample that excluded patients who died within 30 days of baseline hospital discharge. Second, we hypothesized that the effect of integrated managed care may differ for clinical conditions with a high risk of rehospitalization. Therefore, we limited the sample to index hospitalizations associated with 2 conditions with high rates of rehospitalization: congestive heart failure (CHF) and chronic obstructive pulmonary disease (COPD).20 Third, the possibility of selective marketing and enrollment was examined.
SCO is offered by risk-based private insurers with an incentive to reduce healthcare expenditures. If SCO contractors targeted enrollment in specific counties based on favorable patient case mix, our estimates could be biased. To address this possibility, we derived estimates based on an expanded sample that included all counties in Massachusetts (eg, non-SCO service areas) and compared the results with those from our primary analysis. Fourth, we estimated an alternate model using a difference-in-differences specification to mitigate bias arising from time-invariant confounders. This was done by comparing differences in the likelihood of rehospitalization for a subset of 208 individuals who first joined SCO in 2008 with those of 19,568 concurrent FFS beneficiaries in 2007 (pre-SCO) and 2009 (post SCO). Lastly, estimates from our primary analysis could be biased if there are differences in overall hospitalization rates between SCO and FFS duals. Therefore, we examined the association between SCO participation and hospitalization in any given quarter adjusting for age and gender in addition to market influences and temporal trends.

All analyses were performed using SAS version 9.2 (SAS Institute, Cary, North Carolina) and Stata MP version 12 (StataCorp, College Station, Texas). Results are reported with 95% robust confidence intervals (CIs) adjusted for clustering at the level of the county.
Table 1 presents characteristics of SCO and FFS beneficiaries. The mean age was similar for both groups, but there was a higher percentage of enrollees 85 years or older among FFS beneficiaries. Additionally, SCO enrollees had larger proportions of racial minorities and female beneficiaries. The mean Charlson comorbidity index was comparable for both groups, although there were small differences in the distributions of scores. No apparent differences between SCO and FFS enrollees were observed in other variables reflective of patient case mix, as indicated by mean hospital length of stay and disability status before Medicare entitlement. However, SCO enrollees had a much higher prevalence of diabetes and were also more likely to have hypertension. SCO participants also had higher unadjusted rehospitalization rates (Table 2). The proportion of index hospitalizations that were 30-day readmissions from prior stays was small in magnitude for both SCO and FFS beneficiaries, but the unadjusted difference between the 2 groups was statistically significant. Similarly, the percent of patients who died within 30 days of discharge differed between SCO and FFS beneficiaries, but the magnitude of difference was small.
The results from our primary analysis indicated no statistically significant association between SCO enrollment and 30-day rehospitalization (adjusted odds ratio [AOR], 1.13; 95% CI, 0.98-1.32) (Figure). The estimate from our sensitivity analysis that excluded patients who died within 30 days of discharge was identical to the result of our primary analysis (AOR, 1.13; 95% CI, 0.98-1.32). However, estimated odds ratios from our sensitivity analysis limited to duals with CHF and COPD varied by condition. For duals with CHF, the likelihood of 30-day rehospitalization was not significantly different between SCO enrollees and FFS duals (AOR, 1.12; 95% CI, 0.89-1.41), but SCO enrollees with COPD had higher odds of readmission within 30 days than did their dually eligible FFS counterparts (AOR, 1.32; 95% CI, 1.13-1.53).
Consistent with our primary analysis, the results from our sensitivity analysis that included duals in all Massachusetts’ counties showed no statistically significant association between SCO participation and rehospitalization (AOR, 1.13; 95% CI, 0.96-1.33). Likewise, the result of our sensitivity analysis that used a difference-in-differences approach was also similar to the estimate from our primary analysis (AOR, 1.13; 95% CI, 0.74-1.73). Lastly, the overall odds of hospitalization were not statistically different between SCO enrollees and FFS beneficiaries (AOR, 0.99; 95% CI, 0.89-1.09). A table with all estimates from each regression model can be found in the eAppendix (available at

oordination of care through a single entity has the potential to decrease rehospitalization rates for duals by removing perverse incentives from multiple payer sources and reducing fragmentation. Given that rehospitalization can be indicative of poor quality of care, including gaps in care following discharge,27-30 we hypothesized that enrollment in an integrated Medicare-Medicaid managed care plan would be associated with a lower likelihood of 30-day rehospitalization. However, we did not find evidence suggesting that integrating financing and service delivery for duals reduced their risk of readmission. Similarly, the results of our sensitivity analysis examining duals with conditions that are more prone to rehospitalization (COPD and CHF) did not find benefits associated with SCO enrollment. Estimates from our other sensitivity analyses support these results. Our findings are consistent with the results of 2 earlier evaluations. For example, participation in MSHO and WPP was not associated with changes in the use of acute care services in previous studies.16,31
There are 2 potential explanations that may have led to our null finding. First, integrated managed care enrollment by itself may not be not sufficient to improve postdischarge care coordination and reduce rehospitalizations among duals. In order to produce a sizable effect, more substantial changes in the structure of care may have been needed to respond to the complex needs of duals. Pooling Medicare and Medicaid payments under the umbrella of managed care, while extending case management to all enrollees, may not be sufficient to effectively integrate post hospital care. Closer coordination with hospital medical and discharge staff may be necessary to effectively break the cycle of readmissions. Similarly, initiating and sustaining care management that directs efforts toward triaging those at highest risk may also have been challenging. This type of program is difficult to implement for people with complex healthcare needs who may have multiple chronic illnesses.
Another possibility is selective participation in SCO due to voluntary enrollment. Although Medicare beneficiaries who participate in managed care tend to be relatively healthier than those in traditional FFS,23,32  this may not be the case for the dual population. We observed that, relative to FFS beneficiaries, SCO participants had a higher prevalence of some chronic diseases. This may indicate that the integration of benefits is attractive to duals with greater healthcare needs that require closer management. Although we used several analytic strategies to adjust for differences between SCO and FFS beneficiaries, certain unmeasured comorbidities could have influenced our results. If sicker patients selectively enroll in SCO, this may partly explain the absence of program effects in our results. Given this concern, other state demonstrations have used passive enrollment to guard against limited and selective participation.10
Our study has important implications for policies targeting the care of duals. The use of event-level data enabled us to compare hospitalizations of duals in a private managed care plan with those associated with duals in traditional FFS. Given the difficulty of acquiring claims-level data for duals after enrollment in managed care, our study offers valuable insight into the benefits of integrated care on inpatient utilization. Additionally, we examined the CMS dual demonstration that most closely resembles the structure of current CMS financial alignment initiatives, such as a capitated risk-based model. Among the 12 states that have finalized MOUs with CMS, 10 are using capitated models.11 

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