Jeff Blake, MBA
Jeff Blake, MBA is a healthcare strategy and communications leader with expertise in regulated healthcare marketing, community engagement, public/government relations and strategic partnerships. Over the past decade, he has directed marketing and communications for major integrated healthcare systems, operating at the intersection of strategic planning and corporate communications. His writing often covers topics such as reputation management, strategic growth and patient experience in both provider and payer settings.
November 30, 2016
Though they may not directly provide patient care for their members, managed care organizations (MCOs) play a substantial role in the patient experience of millions of Medicaid enrollees.