Community Pharmacies See Upside in Personalized Patient Care

Pharmacists are taking on a bigger role in patient care, stepping up efforts to improve adherence to prescription-drug regimens, as WSJ’s Informed Patient column reports.

Big chains like CVS and Walgreens, which each operate more than 7,000 retail stores, are training their pharmacists in counseling skills, reaching out more to people who don’t fill prescriptions and making it easier for customers to find pharmacists with special knowledge of their conditions. But independent community pharmacists are also becoming more proactive, according to the National Community Pharmacists Association.

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Source: The Wall Street Journal