Hospital leaders looking to improve care delivery while lowering costs should focus their operations management efforts on the emergency department (ED) and should consider embracing the door-to-doc model (D2D) to match patient demand to services, beds and providers, according to a recent column published in Hospitals & Health Networks Daily.
For every 1% of patients who leave before a care provider sees them, EDs with volumes of 50,000 patients lose revenue worth approximately $500,000, according to the article.
The D2D model acknowledges that patient demand and variability are predictable. The model, therefore, bases staffing of more ED workers during the busy hours and fewer staff members during the slow times of the day.
Read more at: http://tinyurl.com/83uldnm