Two years and $8.4 billion into the government's effort to get doctors to take their practices digital, some unintended consequences are starting to emerge. One is a lot of unhappy doctors. In a big survey by Medscape this summer 38 percent of the doctors polled said they were unhappy with their electronic medical records system.
Dr. Mary Wilkerson is one of those doctors. Her small family practice in Denver made the leap to an electronic health record five years ago, with some pretty high expectations. "We were told by sales people that we would make more money, because we'd be more efficient, and you'd be able to see more patients," says Wilkerson. "We'd be able to bill faster, get the money in the bank at the push of a button. And none of that panned out."
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Source: Kaiser Health News (Part of a reporting partnership that includes Colorado Public Radio and NPR)