Antonio Castro Torres, MD


“Lean” Improvement in the Quality of Patient Care in the Hospital Admissions Process

August 27, 2018

The objective of this work is to improve the quality of patient care in the admission office service of the University Hospital Virgen del Rocío (HUVR) by standardizing and systematizing its procedures using Lean methodology. The results have allowed HUVR to achieve continuous improvement in the process, eliminating the elements that do not add value.