
Health plans collect and use data on network providers' proficiency in languages other than English more commonly than race and ethnicity data on providers.

Health plans collect and use data on network providers' proficiency in languages other than English more commonly than race and ethnicity data on providers.

In-depth interviews were conducted with 15 health plans to explore why plans collect or forgo race, ethnicity, and language (REL) data collection efforts, and the challenges encountered with collecting and using data for quality improvement.