Supporting Effective Transitions in Care

Transitions of Care (TOC) is an important topic for the transformation of health care. It is the movement of a patient from one care setting to another involving a set of proactive actions. Many patients leave the hospital, rehabilitation facility or long-term care setting often in a vulnerable state with little understanding of what comes next.

As part of Highmark&apo;s Population Health University, we held a panel discussion in order to highlight why effective transitions in care are important and discuss collaborative efforts to support care coordination. We also discussed how improvements to patient care have a positive effect on the patient, physician experience and readmission rates.

The following panel discussion was produced in collaboration with the The American Journal of Managed Care® (AJMC®).

Panelists:

• Mike Samczak – Director, Value-Based Clinical Performance & Development, Population Health & Strategic Integration, Highmark Health
• Kelsey Brenner – Population Health Pharmacy, Highmark Health
• Deb Donovan – Vice President, Social Determinants of Health Strategy & Operations, Highmark Health
• Holly D’Amico – Vice President, Utilization Management, Highmark Inc.
• Amy Foster – Director Clinical Services High Costs, Utilization Management, Highmark Inc.
• Melinda Mervosh – Director, Case & Disease Management National Markets, Highmark Inc.