James Hamrick, MD, senior medical director at Flatiron Health, discusses how to turn patient feedback on what value means to them into actionable information.
James Hamrick, MD, senior medical director at Flatiron Health, discusses how to turn patient feedback on what value means to them into actionable information.
Transcript
Once you identify what is of value to patients, how do you turn this into actionable information that can be addressed by both patients and providers?
Once you begin to understand what brings value to patients, and let’s use the example of transparency with lab results, it’s really important for patients to be able to have access to their lab results because that gives them actionable information for themselves. If I’m a cancer patient on chemotherapy and I can see whether my white count is trending down, that’s going to help me know how to behave. It’s going to help me react to something like a fever or an illness that’s happened to me.
Once you have that data and you have the understanding of what the patients need from it, you have to build it in a user-friendly way. So, we think about ways we can have our design experts design interactions between the patients and their lab results in the patient portal that makes sense for patients so that you can deliver a lot of data to the patient, really quickly in an effective way for them to understand it and know what they should do or who they should contact for next steps.
Dr Dalia Rotstein: Physicians Must Be Aware MS Affects People of All Backgrounds
April 24th 2024Dalia Rotstein, MD, MPH, emphazises the importance of awareness that multiple sclerosis (MS) impacts patients from various backgrounds as clinicians think through ways to improve access to care and research efforts in MS.
Read More
Empowering Community Health Through Wellness and Faith
April 23rd 2024To help celebrate and recognize National Minority Health Month, we are bringing you a special month-long podcast series with our Strategic Alliance Partner, UPMC Health Plan. In the third episode, Camille Clarke-Smith, EdD, MS, CHES, CPT, discusses approaching community health holistically through spiritual and community engagement.
Listen
Beyond Insulin: The Impact of Next-Generation Diabetes Technology
April 17th 2024Experts explain how new diabetes technologies like continuous glucose monitors are transforming care beyond intensive insulin therapy, offering personalized insights and improving outcomes for patients of all treatment levels.
Read More
Overcoming Employment Barriers for Lasting Social Impact: Freedom House 2.0 and Pathways to Work
April 16th 2024To help celebrate and recognize National Minority Health Month, we are bringing you a special month-long podcast series with our Strategic Alliance Partner, UPMC Health Plan. Welcome to our second episode, in which we learn all about Freedom House 2.0 and the Pathways to Work program.
Listen
Increasing Lp(a) Awareness for Better Cardiovascular Health: Dr Mary McGowan
March 24th 2024For Lp(a) Awareness Day, Mary McGowan, MD, FNLA, chief medical officer of the Family Heart Foundation, highlights how most people with elevated Lp(a) are completely unaware that they have this increased risk and calls for increased testing.
Read More