Panel Discussion

Segment 5 - An Ideal Patient Portal

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Is there anything like an ideal patient portal that can cater to a broad range of patients? According to Rebekkah Schear, MIA, what patient portals lack is a holistic approach toward the patient.

Segment 3 - Challenges With Oncology Care Navigation

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Cancer is a complex disease to treat an patients can be overwhelmed by the number of care providers that they have to consult with. In this scenario, care navigators can provide significant support to patients and their family members.

Segment 11: Confronting Gaps in Care Measurement

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Jennifer Malin, MD, staff vice president, Clinical Strategy, Anthem, said that while there are a lot of quality measures being developed by several organizations, care gaps persist.

Segment 10: Smart Use of EHR Systems to Ensure Quality

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When comparing a private practice with a larger healthcare system, Linda Bosserman, MD, assistant clinical professor and staff physician, City of Hope, said that the challenges can run across the system.

Segment 9: Balancing Administrative Burden With Better Care

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Jennifer Malin, MD, staff vice president, Clinical Strategy, Anthem, spoke about her health plan’s requirements on quality measures and whether they resonate what CMS requires providers to submit.

Segment 8: Creating Quality Benchmarks for Oncologists

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Measuring quality is important in determining whether patients are getting the appropriate care they need, and according to Linda Bosserman, MD, assistant clinical professor and staff physician, City of Hope, quality measures should cater to the patient’s unique needs.

Segment 7: The Importance of Interoperable EHRs in Care Quality

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From a health plan perspective, the key to effectively using electronic health records, or EHRs, is to leverage the infrastructure in a manner that takes the burden away from the physician and his or her practice, said Jennifer Malin, MD, staff vice president, Clinical Strategy, Anthem.

Segment 6: Interoperability Can Add Value to Care Coordination

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Data interoperability remains a challenge among practicing physicians and health plans, mainly because each system operates on its own standards and vocabulary, explained Jason C. Goldwater, MA, MPA, senior director, National Quality Forum.

Segment 5: Developing Appropriate PRO-PMs

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Patient-reported outcome measures help providers and health plans better understand what the patient wants and needs; however, there are still many challenges standing in the way of reaching its full potential, said Jason C. Goldwater, MA, MPA, senior director, National Quality Forum.

Segment 4: Engaging Patients in Care Decisions

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Linda Bosserman, MD, assistant clinical professor and staff physician, City of Hope, explained that quality measurements allow patients access to important information that can help them make decisions about their care.

Segment 3: Choosing Between Process Measures and Outcomes Measures

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While the science of quality measurements is still in its infancy, Jennifer Malin, MD, staff vice president, Clinical Strategy, Anthem, said these metrics have allowed her and her team to open the door of communication among providers on how important quality truly is.

Segment 2: Striking the Balance With Quality Metrics

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Jason C. Goldwater, MA, MPA, senior director, National Quality Forum, explained that quality metrics exist for 3 purposes: to ensure the best science and practices are being utilized, to set the bar for what good quality looks like, and to keep up with the evolving nature of healthcare.

Segment 1: Why Do We Measure Healthcare Quality?

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A provider, a payer, and an expert from an organization that endorses quality measures in healthcare participated in a panel discussion on measuring the quality of care in oncology.

Segment 4: Technological Approaches to Abuse Deterrence

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In this segment, moderator J David Haddox, DDS, MD, and panelists Jeffrey Dunn, PharmD, MBA; Peggy Johnson; and Burton VanderLaan, MD, FACP, discuss various technological approaches to abuse deterrence.

Segment 3: Managed Care Perspectives on Abuse-Deterrent Formulations

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In this segment, moderator J David Haddox, DDS, MD, and panelists Jeffrey Dunn, PharmD, MBA; Peggy Johnson; and Burton VanderLaan, MD, FACP, discuss the role of abuse-deterrent formulations as one component of a multifaceted strategy to address nonmedical use of opioids.

Segment 2: Combating Opioid Abuse

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Collaboration among multiple stakeholders is needed to address the problem of nonmedical use of opioids, as discussed by moderator J David Haddox, DDS, MD, and panelists Jeffrey Dunn, PharmD, MBA; Peggy Johnson; and Burton VanderLaan, MD, FACP.

Segment 1: Nonmedical Use of Opioids: The Scope of the Problem

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In this segment, moderator J David Haddox, DDS, MD, vice president for health policy at Purdue, discusses the scope of the opioid problem with the panel, which consists of Jeffrey Dunn, PharmD, MBA, senior vice president and chief clinical officer at VRx Pharmacy Services; Peggy Johnson, current principal at MMJ Advisors and past chief pharmacy officer at Horizon Blue Cross and Blue Shield of New Jersey; and Burton VanderLaan, MD, FACP, medical director at Priority Health.

Segment 14: The Future of Clinical Pathways

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Panel participants provide their perspectives on how they would like to see the field of oncology clinical pathways develop.

Segment 12: Patient Awareness About Clinical Pathways

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Robert Dubois, MD, PhD, shares findings from their recently published study in The American Journal of Managed Care, which showed that patients do not know they are being treated on predetermined pathways.