Article

3 Pathways to Patient-Centered Care

A new report highlights the ways hospitals can identify and address sources of "avoidable suffering" and ultimately improve the patient experience.

A new report highlights the ways hospitals can identify and address sources of "avoidable suffering" and ultimately improve the patient experience.

Press Ganey's 2014 Strategic Insights report, "Reducing Suffering: The Path to Patient-Centered Care," presents three levels of analytics that improve patient care and increase engagement. To achieve patient-centered care, hospitals can no longer just focus on treating patients' illnesses, according to the report. Instead, they must also address patient suffering, which involves treating the physical side effects of illness as well as mental ones, such as fear, anxiety, confusion and frustration.

Providers must take steps to eliminate a patient's avoidable suffering, which is associated with healthcare dysfunction, such as a misdiagnosis or a delayed diagnosis, according to the report. But they also must attempt to mitigate inherent suffering that is associated with a treatment or diagnosis, such as postoperative pain or loss of function.

Read the full story here: http://bit.ly/1ognSe6

Source: Firece Healthcare

Related Videos
Screenshot of an interview with Nadine Barrett, PhD
Female doctor in coat with stethoscope on blue background - Pixel-Shot - stock.adobe.com
Anna-Maria Hoffmann-Vold, MD, PhD, a senior consultant and leader of inflammatory and fibrotic research area at Oslo University Hospital
Io Hui, PhD, researcher at The University of Edinburgh
Klaus Rabe, MD, PhD, chest physician and professor of medicine, University of Kiel
Related Content
AJMC Managed Markets Network Logo
CH LogoCenter for Biosimilars Logo