
For Medicaid Patients, Access To Primary-Care May Not Be As Advertised
Using mystery shoppers looking for access to health care, Public Health Seattle & King County has found troubling indications that access to primary-care providers may not be as advertised.
Using “mystery shoppers” looking for access to health care, Public Health — Seattle & King County has found troubling indications that access to primary-care providers may not be as advertised.
About half the time, primary-care providers listed as accepting new patients on Medicaid managed-care organization websites in fact told the “shoppers” they were not accepting new Medicaid patients.
The initial survey was conducted over a 10-day period in early December. A random sample of adult primary-care providers was selected for each of the four regions of King County, and callers used the online provider directories of the five
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Source: Kaiser Health News
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