Karen Ignagni Discusses How Health Plans Drive Quality and Value

Karen Ignagni, President and Chief Executive Officer, America's Health Insurance Plans (AHIP), says health plans are doing a number of things to reduce cost and improve value, as they know the two go hand in hand. When plans collaboratively work with physicians and hospitals to agree on metrics they can decide on how to evaluate performance together. Additionally, those performance metrics can not only look at cost, but also at quality.

“I think that’s what makes this whole development so exciting, and also enduring, patient friendly, and patient-focused,” Ms Ignagni said. “That’s what patients want, and purchasers want—they want to know they’re getting value for their investment. “