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Medical Clinics Take Over Malls' Empty Spaces

January 10, 2015

As retailers struggle to keep up with changing shopping trends, mall operators across the US are looking to fill spaces left empty by the likes of Sears and RadioShack. There is one promising new group of tenants: walk-in medical clinics, staffed by doctors who can treat common ailments such as pink eye and minor injuries like sprains and burns.

The clinics—regional chains such as City Practice Group of New York and national ones like Concentra, the largest urgent-care organization in the US—are a growing segment of the medical retail industry, says Scott Mason, executive managing director of Cushman & Wakefield’s healthcare group. There were 9400 walk-in clinics in the US in 2013, according to the Urgent Care Association of America, a 20% increase since 2009. A little more than a third are located in strip malls and shopping centers.