Thousands of U.S. hospitals will soon ramp up efforts to improve a patient’s experience since next fall bedside manners will factor in to how a hospital gets paid. Medicare will be able to withhold 1%, which will double to 2% in 2017. The new program is part of health care reform’s efforts to improve quality of care while trimming costs.
To improve patient satisfaction, all hospital employees have to learn about customer service and some hospitals are even creating departments dedicating to ensuring a good patient experience.
Read the full story here: http://online.wsj.com/article/SB10001424052970204190704577023882771323656.html
Source: The Wall Street Journal
Contributor: More Informed Management of Preeclampsia Is Necessary
November 29th 2023At present, it is difficult for clinicians to identify patients at greatest risk for developing preeclampsia with severe features and tailor treatment plans for them; this difficulty increases costs significantly.
Read More
Managed Care Cast Presents: Opportunities for Adalimumab Biosimilars, Part 1
November 10th 2023In part 1 of this 2-part podcast, a panel of experts discusses the provider and payer considerations for transitioning patients to biosimilars, approaches to prescribing biosimilars over reference products, and more.
Listen
Untangling Medical Debt From Credit Scores: Effects So Far and Next Steps
November 29th 2023After recent policy changes removing most medical debts from credit reports, Americans are seeing their credit scores increase, but experts warn of the need to monitor billing and collection practices for unintended consequences.
Read More