CMS Replaces Departed CIO, COO

The CMS has moved quickly to replace two recently departed senior executives. The experience levels of the announced replacements should allay concerns that the mini-exodus, which some saw as fallout from launch issues with HealthCare.gov, would hurt agency operations, former CMS insiders agreed.

The CMS has moved quickly to replace two recently departed senior executives. The experience levels of the announced replacements should allay concerns that the mini-exodus, which some saw as fallout from launch issues with HealthCare.gov, would hurt agency operations, former CMS insiders agreed.

In a span of just weeks, starting in mid-November and ending in late December, both the CMS' Chief Information Officer Tony Trenkle and Chief Operating Officer Michelle Snyder left the agency, taking with them decades of institutional knowledge. Their departure capped off a year that also saw the CMS' Chief Actuary Richard Foster leave the agency after 18 years of service in January 2013.

But on Tuesday, the CMS announced it had promoted Tim Love to COO and Dave Nelson to CIO. Love has been with the CMS for the past 22 years, and was most recently acting deputy COO. Nelson has been with the agency 10 years and was most recently acting CIO. In June, the CMS tapped Paul Spitalnic as a replacement for Foster. He has been at the agency since 2003.

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Source: Modern Healthcare