Joslin Diabetes Center Earns NCQA's Highest Level of National Recognition for Quality Care

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The NCQA rating was awarded for Joslin's responsiveness to patients and medical colleagues, cooperation and integration with other healthcare groups, and dedication to improvement. Joslin and AJMC will present "Patient-Centered Diabetes Care 2015" in Boston April 16-17, 2015.

Joslin Diabetes Center, located in Boston, Massachusetts, announced this week that the Joslin Clinic has received level-three recognition, the highest level of recognition, from the National Committee for Quality Assurance (NCQA) as a Patient-Centered Specialty Practice (PCSP) for its responsiveness to patients and medical colleagues, cooperation and integration with other health care groups, and dedication to continuous improvement.

Joslin is the only organization in Massachusetts whose clinicians received PCSP recognition, and Joslin remains the only center purely focused on diabetes care to obtain this level of recognition. In the New England area — including 6 states and over 400 providers – only 4 practices and clinics were granted level-three recognition by the NCQA.

“NCQA Patient-Centered Specialty Practice Recognition distinguishes practices that communicate, collaborate and integrate care in ways that patients want and that improve quality,” said NCQA President Margaret E. O’Kane. “I commend the team at Joslin Diabetes Center for their achievement, and for their commitment to continuous improvement.”


“On behalf of Joslin, we are honored to achieve the highest level of recognition by the NCQA,” said Robert A. Gabbay, MD, PhD, FACP, Chief Medical Officer and Senior Vice President of Joslin and Associate Professor of Medicine at Harvard Medical School. “To be the only organization in Massachusetts to receive PSCP recognition reinforces the type of quality care we deliver to our patients at Joslin and our role in setting the standards for diabetes care.”

Earning NCQA Recognition demonstrates that Joslin Diabetes Center has undergone a rigorous review of its capabilities and is committed to communication, coordination and providing access to care. Recognition signals to primary care practices that Joslin is ready to be an effective partner in caring for patients they have in common.

“Being recognized as a level three patient specialty practice signifies that we have the highest level of commitment to coordinating care and access for our patients,” said Bridget Stewart, LPD, MBA, Vice President of Clinical Operations at Joslin. Stewart led a multidisciplinary team consisting of physicians, educators, information technology support, and practice management and operations employees in the clinic, all of whom steered Joslin’s NCQA recognition application process.

Joslin Diabetes Center and The American Journal of Managed Care are joining forces to present, “Patient-Centered Diabetes Care 2015,” a multistakeholder gathering of payers, providers, policymakers and research and clinical specialists in diabetes care. The meeting will be April 16-17, 2015, at the Renaissance Boston Waterfront. For information and to register, visit:

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