Millions of dollars and some of the best minds in health care have been devoted to measuring how good a hospital is. But two studies suggest users of two social media giants, Facebook and Yelp, may do a solid job of reflecting quality.
The findings are particularly important as more people are turning to the Internet to evaluate health care providers. Fourteen percent of Americans went online last year to consult rankings or reviews of hospitals or medical facilities, according to a survey by the Pew Research Center.
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Source: Kaiser Health News