Podcast

Use of Price Transparency Tool Reveals Clues About Health Care Consumers’ Shopping Behavior

Investigators drew insights about consumers’ health care shopping behavior by analyzing use of an online price transparency tool.

Proponents of price transparency hope that publishing health care prices can enable patients to shop for their health care services and better understand the bills that they receive. However, little is known about the value of marketwide transparency tools that reveal charges for out-of-network care.

On this episode of Managed Care Cast, we’re talking with an author of a study published in our November 2021 issue. The article, “Assessing Utilization of a Marketwide Price Transparency Tool,” describes how consumers use a shopping tool to research health care prices in their area. Joining us today is Grace Kim, MHA, a PhD student at New York University.

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