Andria Jacobs, RN, MS, CEN, CPHQ

Ms Jacobs is the chief operating officer for PCG Software and has more than 25 years' experience in the healthcare industry, encompassing both administrative and clinical arenas. Prior to joining PCG, Ms Jacobs was the administrative director, medical management for VertiHealth Administrators. Previously, she was an independent consultant in ambulatory care and practice management, where her clients have included hospitals, physician groups, and the University of California, Los Angeles.


Claims Software Can Reduce Denials, Maximize Revenue

March 25, 2019

Medical practices are leaving money on the table by not producing clean medical claims. Incremental improvement can improve cash flow and reduce accounts receivable days, important metrics to determine the health of a medical practice.

Federal Board Has No Place in Doctor-Patient Relationships

October 20, 2017

The American Medical Association and more than 650 other organizations support eliminating the Independent Payment Advisory Board, set up as part of Obamacare. The writer supports this position, based on her professional experience, which includes the case of a young woman dying of tuberculosis (TB).

When Healthcare Fraud Gets Personal

May 14, 2017

While it remains to be seen how the Trump administration deals with healthcare fraud, preventing fraudulent practices within your organization should be a priority-unless you want to be held personally liable.

The Folly of MIPS

April 17, 2017

While the Merit-based Incentive Payment System (MIPS) has gone into effect for physicians that participate in Medicare Part B, many questions remain about the practicalities of the program. Physicians could also participate in advanced alternative payment models (APMs), but the vast majority of physicians and physician groups are expected to participate in MIPS.

Industry Can Help Stem Tide of Opioid Addiction

March 22, 2017

Despite increased regulations and millions in drug distributor and pharmacy fines, opioid addiction continues to kill more than 33,000 people in the US each year. Opioid overdoses have quadrupled since 1999, according to the CDC. Payers and providers should be doing their parts to stem this tragic epidemic by examining claims data more closely.