
Diabetes care improves when support adapts to real-life changes, removing barriers and sustaining daily habits beyond reminders, education, and one-time interventions.

Dr. Chandra Osborn is Chief Experience Officer of AdhereHealth, a leading health care technology company focused on medication adherence. With over 25 years of experience as a behavioral scientist and business leader, Dr. Osborn specializes in patient engagement, medication adherence, digital personalization and behavior change strategies that drive health and business outcomes.

Diabetes care improves when support adapts to real-life changes, removing barriers and sustaining daily habits beyond reminders, education, and one-time interventions.

Adherence can lead to better outcomes, higher starts for Medicare Advantage plans, and stronger financial performance.

A subanalysis of a successful algorithm-driven primary care–based diabetes disease management program examines the relationships among patient characteristics, labor inputs, and improvement in A1C level.