David W. Baker, MD, MPH

Patients with rheumatoid arthritis self-report a moderate rate of any previous pneumococcal vaccination (54%) and a very low rate of herpes zoster vaccination (8%).

We examined the impact of electronic reminders followed by performance reports and financial incentives. Physicians responded more to reports and incentives than to reminders alone.

Educational outreach did not seem to be a promising strategy to promote preventive services use among patients who refused services recommended by their physician.

Patients' problems in understanding of new and existing medications were evaluated to design a primary care electronic health record quality improvement study.