Emily M. Hagel, MS
Articles
March 22nd 2011
Improving Endoscopy Completion: Effectiveness of an Interactive Voice Response System
Joan M. Griffin, PhD Erin M. Hulbert, MS Sally W. Vernon, PhD David Nelson, PhD Emily M. Hagel, MS Sean Nugent, BA Alisha Baines Simon, MS Ann Bangerter, BS Michelle van Ryn, PhD
An interactive voice response system is as effective as nurse phone calls for ensuring that patients attend appointments and are adequately prepared for endoscopy examinations.
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