Triage via text messaging can help providers reach patients in a shorter amount of time, the author says.
Kathy Ford
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Kathy Ford is president and chief product officer of Rhinogram. A healthcare industry veteran with 25 years of experience, she has held roles in sales, marketing leadership, executive level portfolio ownership, with merger and acquisition responsibilities at companies such as GE Medical Systems, McKesson, Siemens Medical, Carestream Dental, and NantHealth.
Articles by Kathy Ford
Providers and facilities should be exploring communication platforms that support secure messaging, social media, and telehealth capabilities, the better to communicate with patients in their preferred manner.
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