Rachel Willard-Grace, MPH

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Articles

May 31st 2024

Implementing Team-Based Telemedicine Workflows in Safety-Net Primary Care

Marianna Kong, MD Rachel Willard-Grace, MPH Elaine Khoong, MD, MS Anjana Sharma, MD Monjori Mukerjee, BSc George Su, MD Delphine Tuot, MD

Telemedicine in safety-net primary care faces particular challenges. Consistent, team-based workflows can support video visit implementation and health care maintenance in telemedicine visits.

April 11th 2016

Costs for a Health Coaching Intervention for Chronic Care Management

Todd H. Wagner, PhD Rachel Willard-Grace, MPH Ellen Chen, MD Thomas Bodenheimer, MD, MPH David H. Thom, MD, PhD, MPH

On average, the health coach intervention cost $483 per participant per year. There was no evidence that the coaching intervention saved money at 1 year.

October 9th 2015

Health Coaching by Medical Assistants Improves Patients' Chronic Care Experience

David H. Thom, MD, PhD, MPH Danielle Hessler, PhD Rachel Willard-Grace, MPH Denise DeVore, BA Camille Prado, BA Thomas Bodenheimer, MD, MPH Ellen H. Chen, MD

Medical assistants trained as health coaches substantially improved patient-reported primary care under the Chronic Care model measured by the Patient Assessment of Chronic Illness Care.