The Mis-Measure of Physician Performance
We discuss our concerns about tying physician performance to CG-CAHPS scores and suggest an alternative approach to facilitate translation of service excellence into clinical practice.
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Relationship Between Patient Satisfaction With Inpatient Care and Hospital Readmission Within 30 Days
Higher overall patient satisfaction with inpatient care and discharge planning is associated with lower 30-day readmission rates after adjusting for clinical quality.
Innovative Health Reform Models: Pay-for-Performance Initiatives
