The Mis-Measure of Physician Performance
We discuss our concerns about tying physician performance to CG-CAHPS scores and suggest an alternative approach to facilitate translation of service excellence into clinical practice.
Relationship Between Patient Satisfaction With Inpatient Care and Hospital Readmission Within 30 Days
Higher overall patient satisfaction with inpatient care and discharge planning is associated with lower 30-day readmission rates after adjusting for clinical quality.
Innovative Health Reform Models: Pay-for-Performance Initiatives
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