COVID-19 strained already-burdened community partners, affecting service delivery, communication, and partnerships. Managed care organization (MCO) partnerships with these organizations evolved in response to changing needs and resources.
Teresa M. Waters, PhD
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Articles by Teresa M. Waters, PhD
Super-utilizers place a significant clinical and financial burden on the healthcare system. The authors investigated the effectiveness of community navigators in reducing hospital utilization and costs.
The authors analyzed the association of insurance coverage and likelihood of an ED visit being nonurgent or primary care—sensitive based on an ED classification algorithm.
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