The study measures satisfaction among members of 149 health plans in 21 regions of the United States.
Geisinger Health Plan has been ranked the best health plan in Pennsylvania by J.D. Power in its 2020 US Commercial Health Plan Study, which measures customer satisfaction with their health plan.
The study measures satisfaction among members of 149 health plans in 21 regions of the United States.
“This award is further demonstration — directly from our members — that GHP provides outstanding customer service,” Kurt Wrobel, GHP’s president and CEO, said in a statement. “Answering questions quickly and accurately, communicating clearly and providing coverage at competitive prices are all areas where we strive to do well every day. Thanks to our employees who provide this high level of service.”
