The opening session of AAO 2026 featured a keynote speech discussing how artificial intelligence (AI) will play a part in health care.
|Articles|October 10, 2012
In New Health Exchange, Human Element Of Customer Service Is Up For Debate
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If you have health insurance through your employer, imagine what it would be like to choose a health plan without a human resources staffer to explain the choices. Would you know how to evaluate an array of different premiums, co-pays and deductibles?
Health insurance exchanges, called for in the federal health law, are supposed to make it easy to compare health plans side-by-side, much like Expedia or Orbitz gives a list of flights by price and departure time.
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Source: Kaiser Health News (in partnership with Minnesota Public Radio and NPR)
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