An Instrument to Measure Patient Satisfaction with Healthcare in an Observational Database: Results of a Validation Study Using Data from CaPSURE
Deborah P. Lubeck, PhD, Mark S. Litwin, MD, MPH, James M. Henning, MS, Susan D. Mathias, MPH, Lindsey Bloor, MS, Peter R. Carroll, MDThe American Journal of Managed Care, January 2000, Volume 6, Issue 1