Providers Still Lagging in Patient Engagement

Healthcare organizations and providers are still largely confused, or at least slow, when it comes to effective patient portals and other technologies that may help spur better patient engagement.

Healthcare organizations and providers are still largely confused, or at least slow, when it comes to effective patient portals and other technologies that may help spur better patient engagement, according to a recent report from Chilmark Research.

“…We found a marketplace long on potential, but short on results to date,” lead author Naveen Rao wrote in describing the findings of the report, which first started tracking patient engagement in 2008.

Healthcare organizations are “still doing the bare minimum when it comes to digital,” the report said, particularly when it comes to between-visit or post-discharge interactions with patients.

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