Traditional health plan enrollees are more satisfied with overall health coverage and out-of-pocket costs and are also more likely to recommend their coverage to a friend than individuals with consumer-driven health plans or high-deductible health plans.
Traditional health plan enrollees are more satisfied with overall health coverage and out-of-pocket costs and are also more likely to recommend their coverage to a friend than individuals with consumer-driven health plans (CDHPs) or high-deductible health plans (HDHPs).
Researchers who conducted the 2014 EBRI/Greenwald & Associates Consumer Engagement in Health Care Survey discovered that 61% of traditional plan enrollees were extremely or very satisfied with their overall plan as compared to CDHP and HDHP enrollees who reported 46% and 37% satisfaction respectively.
The study’s authors noted that out-of-pocket costs were 1 of the determining factors involved in satisfaction rates. The study found that almost half of traditional health plan enrollees reported higher levels of satisfaction with out-of-pocket costs than CDHP and HDHP enrollees.
While traditional health plan and CDHP enrollees differed among various categories of satisfaction, both groups came to the same agreement in terms of quality of care. More than two-thirds (68%) of traditional health plan enrollees and 66% of CDHP enrollees were extremely or very satisfied with the quality of care. Although, HDHP enrollee responses indicated higher dissatisfaction rates among quality of care.
The online survey, which collected responses from a random sample of 2000 adults in the United States, also noted that the overall satisfaction rates for CDHP enrollees have been trending upward in the past few years and overall dissatisfaction rates among CDHP and HDHP members have been displaying decreasing trends.
Exploring Medicare Advantage Prior Authorization Variations
March 26th 2024On this episode of Managed Care Cast, we're talking with the authors of a study published in the March 2024 issue of The American Journal of Managed Care® about their findings on variations in prior authorization use across Medicare Advantage plans.
Listen
Navigating Health Literacy, Social Determinants, and Discrimination in National Health Plans
February 13th 2024On this episode of Managed Care Cast, we're talking with the authors of a study published in the February 2024 issue of The American Journal of Managed Care® about their findings on how health plans can screen for health literacy, social determinants of health, and perceived health care discrimination.
Listen
Poor Well-Being Scores Linked to Early Treatment Stoppage in Multiple Myeloma
March 27th 2024Investigators used the Functional Assessment of Cancer Therapy-General General Physical Wellbeing Scale to collect data on patient-reported treatment-related adverse effects, to provide clinicians guidance on predicting risk of early treatment discontinuation among ECOG-ACRIN E1A11 trial participants.
Read More