David W. Bates, MD, MSc

Decision support tools, disease registries, and patient engagement materials can improve population-based chronic kidney disease care.

In a statewide telephone survey, patient-reported indicators of the patient-centered medical home correlated with improved process measures in diabetes, cholesterol screening, vaccination, and care access.

Using EHR clinical decision support is associated with improved quality of care. Most primary care practices are missing at least 1 "meaningful use" clinical decision support module.

In a pilot patient-centered medical home transformation including Lean quality improvement methodology with payment reform, patient experience was sustained or improved across key domains.

This study highlights the potential value of innovative ways of collecting information about adverse drug events directly from patients.