
Sustaining and enhancing patient experience in this era of reform will require a combined macro policy-level and micro practice-level approach.
Sustaining and enhancing patient experience in this era of reform will require a combined macro policy-level and micro practice-level approach.
In a pilot patient-centered medical home transformation including Lean quality improvement methodology with payment reform, patient experience was sustained or improved across key domains.
Published: January 10th 2014 | Updated:
Published: March 18th 2014 | Updated:
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