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Another Cyberattack Affects Millions of Health Plan Customers

September 9, 2015

AJMC Staff

Over 10 million personal records of Excellus BlueCross BlueShield customers were jeopardized when hackers gained access to the health plan's database.

Over 10 million personal records of Excellus BlueCross BlueShield and customers were jeopardized when hackers gained access to the health plans database.

The company discovered the crime on August 5, but the actual attack had occurred years back on December 23, 2013. According to Christopher Booth, president and CEO of Excellus BlueCross BlueShield, the hackers gained access to customers' names, dates of birth, Social Security numbers, mailing addresses, telephone numbers, member identification, financial account information and claims information, which would likely include medical data.

An internal investigation did not reveal any fraudulent use of the data.