Building Narrow Networks That Work

Narrow networks are here to stay. Some of the nation's top payers and providers are leading the way.

Narrow networks are here to stay. Some of the nation's top payers and providers are leading the way.

Last month, Modern Healthcare brought together representative frontline players building narrow networks for a webinar to find out how they plan to maintain customer and patient satisfaction while restricting access to some high-cost providers.

Modern Healthcare Editor Merrill Goozner spoke with Eric Schultz, president and CEO of Harvard Pilgrim Health Care; Amy Oldenburg, head of national provider networks for Aetna; and Dr. Craig Samitt, now president of HealthCare Partners, a division of DaVita. During a lively question-and-answer session, each speaker addressed how they plan to overcome the major roadblocks that stand in the way of building narrow networks that work. Below is an edited transcript.

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Source: Modern Healthcare