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Dawn Webster, MPAS, PA-C

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Articles by Dawn Webster, MPAS, PA-C

Teamwork Enhances Patient Experience: Linking TEAM and Net Promoter Scores

ByAmy Nguyen Howell, MD,Jacqueline Ruffing, MHA,Omid Ameli, MD, DrPH,Christine E. Chaisson, MPH,Dawn Webster, MPAS, PA-C,Sara Poplau, BA,Erin Sullivan, PhD,Martin Stillman, MD, JD,Mark Linzer, MD
October 8th 2024

In 1386 providers, better teamwork related to higher patient Net Promoter Score (NPS), and the relationship between provider experience and NPS was mediated by teamwork.

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  • Teamwork Enhances Patient Experience: Linking TEAM and Net Promoter Scores
    Teamwork Enhances Patient Experience: Linking TEAM and Net Promoter Scores

    October 8th 2024



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