Sara Poplau, BA

Articles by Sara Poplau, BA

Teamwork Enhances Patient Experience: Linking TEAM and Net Promoter Scores

ByAmy Nguyen Howell, MD,Jacqueline Ruffing, MHA,Omid Ameli, MD, DrPH,Christine E. Chaisson, MPH,Dawn Webster, MPAS, PA-C,Sara Poplau, BA,Erin Sullivan, PhD,Martin Stillman, MD, JD,Mark Linzer, MD

October 8th 2024

In 1386 providers, better teamwork related to higher patient Net Promoter Score (NPS), and the relationship between provider experience and NPS was mediated by teamwork.

Teamwork Measure Relates to Provider Experience, Burnout, and Intent to Stay

ByAmy Nguyen Howell, MD,Mark Linzer, MD,Zac Seidel, MBA,Andrew Flood, PhD,Michael Moss, PhD,Martin Stillman, MD, JD,Kenneth Poole, MD,Omid Ameli, MD, DrPH,Christine E. Chaisson, MPH,Sara Poplau, BA

March 27th 2023

A 6-item teamwork measure with good construct validity correlated with favorable provider outcomes including work experience, burnout, and intent to stay with the organization.

Latest Updated Articles

Teamwork Measure Relates to Provider Experience, Burnout, and Intent to Stay
March 27th 2023
Teamwork Enhances Patient Experience: Linking TEAM and Net Promoter Scores
October 8th 2024

Sara Poplau, BA

Articles by Sara Poplau, BA

Teamwork Enhances Patient Experience: Linking TEAM and Net Promoter Scores

Teamwork Measure Relates to Provider Experience, Burnout, and Intent to Stay

Latest Updated Articles

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