Adjusting Medicare Advantage Star Ratings for Socioeconomic Status and DisabilitySeptember 7th 2018
CMS implemented the Categorical Adjustment Index as part of the Medicare Advantage and Part D Star Rating Program in 2017. These analyses informed its development. Check out our website’s new table/figure pop-up feature! Click on the name of a table or figure in the text to see it in your browser.
Patient-Reported Denials, Appeals, and Complaints: Associations With Overall Plan RatingsMarch 17th 2018
Patient ratings of plans and care were lower among beneficiaries filing complaints or reporting denied care. Appeals did not further predict ratings, but successful complaint resolution did.