Medicare Advantage customer service supports a less healthy, higher-need population, indicating that it should be designed and staffed to effectively serve complex, high-need patients.
Robert Weech-Maldonado, PhD
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Articles by Robert Weech-Maldonado, PhD
Efforts are needed to ensure that Medicare beneficiaries with poor mental health receive regular routine care, which may be facilitated by having a personal doctor.
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Medicare Advantage Customer Service Is Used Most by Higher-Need PatientsPublished: August 9th 2024 | Updated:
- Poor Self-rated Mental Health and Medicare Beneficiaries’ Routine Care-Seeking
Published: November 7th 2022 | Updated:
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