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To ease concerns from hesitant patients wary of the coronavirus disease 2019 (COVID-19) pandemic, physicians have implemented temperature checks and comprehensive symptom screening, as well as telehealth offerings to provide timely and effective care, said Brian LaMoreaux, MD, medical director of Horizon Therapeutics.

Vibhas Ratanjee is a senior practice expert with Gallup, based in Gallup's Irvine, California office. Vibhas is a well-known speaker and author and has contributed several articles on leadership and organizational development as well as how new technology will alter the future of work and the customer experience. His writing has featured in several global publications, including the Gallup Business Journal and the Harvard Business Review. Vibhas specializes in organizational development, culture change, and executive-level engagement strategies, including strengths-based leadership and succession management. Vibhas is also an executive coach and a leadership consultant to senior executives and CEOs. Vibhas works extensively in the health care and financial services sector.

This week, the top managed care news included Oncology Care Model timelines being extended due to COVID-19; shifting racial disparities in avoidable hospitalizations; nonprofit hospitals did not direct Medicaid expansion savings into communities.

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